Potbelly Sandwich Shop

Reviews about Potbelly Sandwich Shop

• 1 / 5

  By Andrew Goodman
  Long-time Potbelly customer here, but I'm very disappointed in the one closest to my house and office! They are always light on the meat, and have given me the wrong sandwich on numerous occasions. I understand mistakes happen, but they've had some big mistakes that aren't acceptable. First big mistake was my Tuna sandwich that came without the Tuna (Chris the manager gave me coupons for free sandwiches). Second big mistake happened when they forgot a sandwich (again Chris gave me coupons). Now I avoid the drive-thru and watch them make my sandwich... Today I ordered a Chicken Salad sandwich, and the guy behind the counter pulled it out of the oven, cut it, wrapped it up and handed the "sandwich" to me with just melted cheese (after he said something about Chicken Salad?). I asked him what it was, then his co-worker said it wasn't a bread side to go with my salad order, but that it was supposed to be a "Chicken Salad sandwich." He re-made it, but put almost no ingredients on it, and didn't seem to care as I watched him make it. The chips were more filling than the sandwich. I think I'm done with this Potbellys.
  July 14, 2016
• 3 / 5

  By J Gonzalez
  Usually friendly. Good sandwiches.
  June 18, 2016